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8 Silver Sands Property Guide 2015 Silver Sands Vacation Rentals SSVR offers online vacation rentals for Port Aransas and the surrounding area travel infor- mation and a guide to local businesses and service providers. Silver Sands Vacation Rentals rents to responsible parties 25 years or older. A valid State Drivers License or other accept- able photo identification is required at check-in. Silver Sands reserves the right to refuse service. No Wedding parties Pre- Wedding parties or large groups permitted unless authorized by Silver Sands Vacation Rentals prior to rental if permitted subject to an event fee agent determines event fee. NIGHTLYWEEKLYMONTHLY RESERVATIONS AND DEPOSIT Silver Sands Vacation Rentals accepts Visa MasterCard Discover and American Express. A convenience fee of 10 will be charged for each additional credit card used. Payment can also be arranged by personal check or money order. Upon clients instruction to confirm reservation payment by check must be processed within seven days in order maintain a legitimate reservations. We require a 500 deposit to secure your reservations. The full balance is due 14 days prior to arrival. Deposit is processed and held until Guest checks-out and a final inspection is done. Should damagecancellation funds not be necessary after check-out a refund check will be mailed to you or refund to credit card within two weeks from check-out date. Should damages be found we will assess damages and refund the deposit minus the assessed damage charges along with an invoice for said damages. Should dam- ages exceed the 500.00 deposit the Guest will be required to pay additional cost. Once your payment is processed you will receive confirmation statement and rental agreement via e-mail this form must be signed and returned to confirm your reservation. Rates are subject to change. Reservations made 14 days or less prior to arrival will require deposit and payment in full for final confirmation. CANCELLATION POLICY Cancellations are effective on the date written notice is received by fax or e-mail in our office. If a refund is applicable refund payment will be processed within two weeks of cancellation notice and will be in the form of US Check or refund to credit card account. The following assessments will apply to cancellations Cancellations made 31 days or more prior to arrival date will result in a cancellation fee of 50. Cancellation 15-30 days prior to arrival date will result in the forfeit 250 Cancellation 14 days or less prior to arrival date will result in the forfeit of 100 of Total Rent minus 500 deposit. Your reservation will not be subject to refund in case of cancellation due to Hurricane natural disaster or otheracts of God. We strongly suggest that you purchase hurricane travel insurance prior to paying the final balance of your reservation. FOR YOUR PROTECTION We highly recommend that you purchase Travel Insurance when traveling internationally in order to protect your travel investment. Our provider of choice is CSA Travel Protection you can reach them at 800.711.1197 or on their website. If you purchased insurance through CSA and need to reach them while traveling call 877.243.4135 or collect from anywhere in the world 240.330.1529. Silver Sands Vacation Rentals is a property rental agency. Silver Sands Vacation Rentals portrays the properties as they are to the best of our ability and has no responsibility for the conditions of the rental properties or problems arising therefrom. Silver Sands Vacation Rentals cannot be held liable for any injuries accidents theft or misfortune that may befall the client during their stay. Silver Sands Vacation Rentals Reservations accepts Visa Discover MasterCard and American Express. Payment can also be arranged by personal check or money order. Upon clients instruction to confirm reservation payment by check must be processed within seven days in order maintain a legitimate reservations. 1 RENTAL BALANCE Your deposit is due at the time of book- ing. The final balance of your reservation will be payable 14 days prior to arrival for all reservations. 2 CHECK-IN TIME IS 400 PM Plan to arrive no earlier than 400 PM. Do not use the unit or premises before this time. WE MAKE EVERY EFFORT TO ENSURE YOUR UNIT IS READY AT 400 PM BUT WE CANNOT GUARANTEE. If property is available and ready for rental prior to 400 pm an early check-in will be allowed. CHECK-OUT TIME IS 1100 AM. Guest understand that keys and key codes will only be given to the person who signed the contract unless prior arrangements have been made. KEYS MUST BE RETURNED to the Silver Sands Vacation Rentals office no later than 1130 a.m. on the date of Guest check-out. The office is located at 307 Sea Isle Driver Port Aransas TX 78373 3 OCCUPANCY The Guest agrees not to exceed the oc- cupancy allowed by this property as described in this Rental Agreement babies in cribs are not included. Silver Sands Va- cation Rentals Reservations does not rent to ANYONE UNDER THE AGE OF 25. Penalty for violation of this Agreement will result in the immediate termination of the rental agreement with no refund for any remaining nights. 4 PENALTY FOR VIOLATION OF THIS AGREEMENT If Guest violates any of the conditions or restrictions of this Agree- ment the Guest agrees that the Agent andor Manager of the property may terminate this Agreement and enter the Property. Upon notice of termination of the Agreement the Guest and all invitees of Guest shall vacate the Property immediately without being entitled to any refund of rent or security deposit. 5 DAMAGESSECURITY DEPOSIT Damages include acciden- tal breakage or damages to the property in excess ofnormal wear and tearwhich is deemed to be a maximum of 25.00 USD. Any damages in excess of this amount will be deducted from the security deposit. If damages exceed the security deposit the Guest will be required to pay for additional cost with the credit card on file. Guest agrees to pay a 35 fee if grill is not cleaned prior to departure. Guest also agrees to pay a 25 excessive trash fee if trash is left in the property. Excessive trash is any trash not bagged and left in trash receptacle that requires it be hauled away. If rental provides a golf cart as a courtesy or rental and is not returned with a full tank of gas guest agrees to pay a 35 fee. Guest agrees to a 25 fee if any linen or towel is unusable in property after it has been properly laundered. All fees will be deducted from your secu- rity deposit. Guest agrees to surrender property in the same condition as at commencement of the rental period. In cases of abuse and malicious damage to rental property in excess of the security deposit Guest will reimburse Agent andor Owner the amount of all damage including excessive housekeep- ing expenses and reasonable attorneys fees. SMOKING IN A PROPERTY OR UNAUTHORIZED RENTER WILL RESULT IN A 500 FINE. Fees will be charged to an authorized credit card. All Silver Sands Vacation Rentals Properties are non-smoking anywhere on the premise. Violation of this requirement will forfeit your 500.00 damages and deposit fee. An additional 100.00 grounds cleaning fee will be deducted from the damage deposit for cigarette debris left around exterior of property grounds by Guest. 6 INDEMNIFICATION OF AGENT BY GUEST Guest agrees to indemnify and save Agent its employees other Agents and Managers free and harmless from any claim or liability for any loss or damage whatsoever arising from related to or in con- nection with rental of the Dwelling including but not limited to any claim or liability for personal injury or damage or loss of property which is made incurred or sustained by any Guest or any Guests invitee. 7 LEASEHOLDER RESPONSIBILITIES While there may be numerous occupants in a given dwelling only the reserving party will be held responsible by the Agent for the payment and other lease holder responsibilities enumerated in the lease. 8 REPAIRSCONSTRUCTION Even the best or newest equip- ment occasionally malfunctions and cannot be guaranteed 100 of the time. Silver Sands Vacation Rentals Reservation and the Property Owners use the best administrative staff and maintenance personnel available in the Port Aransas area. Problems are corrected as soon as humanly possible. Agent Manager or an authorized employee or repairman may enter the premises during business hours for any purpose con- nected with the repair care or maintenance of the premises. Refunds will not be issued due to malfunctioning equipment or other Guest dissatisfaction. Silver Sands Vacation Rentals Reservations rents properties in a highly desirable developing resort area with properties occasionally under construction. Guests will not be moved or refunds given due to construction noise. You should expect a courteous and professional attitude toward problem solving. 9 PETS Pets are not permitted in most properties or on the premises without prior written approval and payment of an additional security deposit. Guest understands that pets are permitted ONLY in pet friendly properties. There is a 50.00 pet fee non-refundable charge at check-in. Pets are not allowed in pool area and dogs must be kept on a leash. Your pet must be bathed to prevent fleas and be current on all vaccinations. Proof of these vaccinations is required upon contract execution. Rabies vaccination is required by the state of Texas.. An additional 100.00 fee will be deducted from your damage deposit for not cleaning up after your pet on the property prior to your check out. Non disclosure of a pet and no pet fee paid results in the 500 security deposit forfeiture. 10 PROPERTY AVAILABILITY In the event that the dwelling be undergoing any major repairs Agent shall be held harmless by Guest. Agent will make every effort to move Guests to com- parable accommodations at the original rate. If comparable accommodations are not available the Guest agrees to accept a full refund of any monies paid. 11 CANCELLATION POLICY Cancellations are effective on the date written notice is received by fax or e-mail in our office. Please see above for policies. 12 NO REFUNDS FOR EARLY CHECK-OUTS OR NO SHOWS Guest agrees that once they have checked in to the property no refund will be made for early check-outs. If Guest does not cancel the reservation and does not arrive for the Guests rental period all monies paid will be forfeited. 13 HURRICANE EVACUATION POLICY PLEASE READ CARE- FULLY Agent will not issue any refunds for hurricane evacua- tions or any other natural disasters. Guest may purchase travel insurance which will cover mandatory hurricane evacuations and all other natural disasters. Our provider of choice is CSA Travel Protection you can reach them at 800.873.9855 or on their website. 14 PERSONAL PROPERTYVALUABLES Lock all doors when you leave your accommodations. Do not leave money or valu- ables unattended. Neither Agent nor Owner will be held liable for any thefts. Thoroughly check all drawers and closets before departing. Agent only returns left behind items upon request at the Guests expense which includes a 25.00 USD fee. 15 AMENITIES Silver Sands Vacation Rentals Reservations may not issue refunds for non-functioning or closed amenities includes pool golf cart television wifi and all major appli- ances. 16 OWNERSCLOSETS Within each property some garages closets or cabinets may be locked or inaccessible. These are for Owner use only and will not be available for Guest use. Tampering with any of these will result in a forfeiture of the security deposit. If you tamper with or break into an owners area you will be charged for breaking and entering. 17 USE Any use of the dwelling other than residential use during a family vacation must be approved in writing by the Agent. If the dwelling is to be used for any event such as weddings receptionspartiesor large gatherings the Guest agrees to submit a request for approval to the Agent and ad- here to the Agents determination on that request. If the Agent approves the event the Guest will be required to pay anevent feeand an additional security deposit. Agent determines the event fee.If the Guest misrepresents an event said misrep- resentation to be determined by the Agent the Guest will forfeit the security deposit paid and may be asked to vacate the property and will not be entitled to any refund. 18 HOMESCONDOS Neither Silver Sands Vacation Rentals Reservations nor the Owner shall be responsible for providing any additional furnishings or equipment not available pres- ently in the residence. It is understood that each property and its furnishings are privately owned and Silver Sands Vacation Rentals Reservations acts solely as the Rental Agent for the owner. If furniture is moved you will be responsible for any charges incurred in returning it to its proper location. 19 SAFETY Please DO NOT forget to lock up valuables and always lock doors and windows when leaving. We also highly recommend locking up when enjoying the pool or beach. Silver Sands Vacation Rentals is not responsible for lost or stolen items. 20 Grill Cleaning Fee The grill must be cleaned by the guest. A 35.00 fee will be charged for charcoal and food removal or grate cleaning. 21 Loud Music Please respect your neighbors many of whom are permanent residents. No loud music or outside par- ties after 1000 pm. Please be sure to bring in any temporary items such as coolers or items that might blow away in a high wind when the weather is inclement. 22 Trash Removal Fee There will be a charge of 25 for excessive trash. Excessive trash is anything that has to be hauled away because it will not fit in the provided receptacles. 23 Property Keys Property keys and golf cart keys must be returned to our office upon check out. If keys are not returned there will be a 25 per key replacement charge. 24 Golf Carts For properties that include a FREE golf cart Silver Sands Vacation Rentals is not held responsible if the golf cart is inoperable. There will be no refunds or credits toward your rental. We will do everything in our power to get the golf cart in operating condition. However we cannot guarantee this will happen during your stay. 25 Private Swimming Pools For properties with a private pool Silver Sands Vacation Rentals andor the homeowner are not held responsible for injuries or accidental death resulting from utilizing the pool. Rental Policies